We provide Pre-Therapy Information and a Client Agreement to people who express an interest in therapy – usually before the initial consultation. It sets out an ‘offer of therapy’ for consideration by potential clients before we meet to agree a way of us working together. The provision of pre-therapy information and a client agreement is an expected practice in the counselling psychotherapy setting. It promotes transparency at the outset of any therapeutic relationship, seeks to demonstrate the therapist’s respect for their client and to encourage the person’s understanding about the therapy, our relating, and the terms of our working together. We offer an ‘opt-out’ rather than ‘opt-in’ for our standard terms and conditions so you will not be asked to sign anything. As such, reading the Pre-Therapy Information and Client Agreement document beforehand will be important. Your therapist will always talk to you about these terms and conditions whether the document is provided to you beforehand or during your first consultation.
“We offer a limited number of optional, one-off, 30-minute consultation sessions; free of charge, to enable potential clients to meet with a therapist and get a sense of who they are, how they work, and the place that we work from.”
We provide a 60 rather than the more traditional 50 minute ‘therapy hour’ and clients’ will always be welcomed with an optional hot or cold drink, and comfortable surroundings. As we generally do not make ‘back-to-back’ appointments, clients will rarely meet another client leaving, when they arrive and should always experience their therapist as being fresh and present in their company.
Payment is generally taken on the day, at the end of the session via cash, card payment, cheque, or bank transfer (BACS), if you bank online. BACS transactions can be made in advance or within 24 hours of the session taking place. Please indicate your preferences and/or needs when booking or at the end of your initial consultation. Thank you.
Currently, we are not registered for private health insurance schemes.